Our People
Kapil Sharma
Kapil Sharma is a recognized Business and Digital Transformation Expert, Co-Founder of Bridge The Gap (Consulting, BPO, IT Solutions), and a seasoned leader with over 30 years of telco and CX leadership experience in South Asia. Strongly focused on value creation through big-picture process reinventing and technology. His background includes INSEAD general management and a fast-track career with impactful roles in CE design and delivery excellence.
Pioneering global strategic foresight and shaping core governance insights as a critical transformation figure within the Interaction Management Office.
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